6st Aseam Abdelhamid, Nasr City, Cairo, Egypt.
- sales force software
Looking for Customer Service CRM software?
Customer Service CRM easily plan and manage medical reps visits and sales teams activities, help managers to track plan progress and how sales team is behaving.
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Maintenance
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Installation
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Contracting
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SLA
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Visit Management
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Follow up
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B2C & B2B
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Reporting
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Android App
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iOS App
CRM Request
Request Demo
How to benefit from CRM Software
CRM benefits based on your job role. Pick your matching persona from below to Request CRM Demo about Customer Service CRM.
Mobile CRM
Laptop CRM
Computer CRM
CRM by Persona
How to benefit from CRM Software!
Top Management
- CRM features:
Sales data analysis, data cleanliness, pipeline tracking, task assignment & reporting tool. . - Reporting:
CRM reporting empowers data-driven decisions, enhances performance management, improves customer understanding.
Support Team
- Customer Requests:
Schedule, maintain and keep track for customer requests and activity feedback. Key option for Managers to evaluate the performance of their team members. - Technition Calendar:
Build technition calendar wit daily capacity and speciality factors, ensuring satisfying cutomer requests.
Administrators (Admins)
- CRM features:
User management, security settings, data management & system customization. - System monitoring:
CRM reports can be used to monitor the the health of the CRM system.
Sales Representatives
- CRM features:
Lead routing, duplication tracking, contact and account management, opportunity management, clear layouts, easily accessible data. - Activity management:
Activity management including but not limited to (logs, meetings, etc..) with minimal click count.
IT Admin
- Easily CRM Management
Customer Service CRM comes with bunch of backend tools granting easily management for basic CRM sections including user management & permissions. - Fully Secured customer data
Customer Service CRM provides various levels of protection and security to safeguard member information. Enabling secure connection, relay on secure development framework, antivirus/firewall software are just few examples
Customer Service CRM for any Bussiness
How Customer Service CRM will enhance your career?
Implementing and working with a Customer Service CRM (Customer Relationship Management) system can significantly enhance your career in several ways, especially if you are in roles related to sales, marketing, data analytics, or customer service within any industry. Here's how:
Reduce service time and cost.
Offer better customer service.
Increase staff productivity.
Instant, accurate & free of human error reports.
Improve customer loyalty.
Customer Service CRM Features
What are main features of Customer Service CRM?
Installations module
Manage installation orders with visit feedback
Maintenances module
Service and follow up customer orders
Mobile App
Provides on-the-go access to CRM features
Smart Reports
Delivers detailed insights through customizable reports
Customer locations
Maintain customer profiles of different locations
Periodic reminders
Stay tunned to periodic services dates
Easy to use
Designed with an intuitive interface
Fast Support
Offers quick and responsive customer support
Why Customer Service CRM
Plan & Manage Customer Service Activities
Customer Service CRM Reports
CRM APi & Integration
CRM API features enable external applications and systems to interact with a STS CRM system, allowing for data exchange and automation of tasks.
Among these APi(s) are:
Call center APi
CRM integration with Call Center software
Website APi
Receive customer inquiries/requests through your website
Sales APi
Integrate CRM with external accounting/finance software
Customer Profile APi
Keep customer data updated and sharable across different platforms
Mobile App APi
Displays progress towards sales targets, highlighting the achievement
Much More ...
We Can provide you much more APi functionality upon your request
FAQs
Frequently Ask Questions
It takes up to 7 business days only.
Yes for sure, we provide professional training supported with visual tools and manuals.
Yes, we have a very fast, active and reliable support team providing support over different support channels.
Customer Service CRM cost is depending on number of users to use it including technitions, service/follow up team, sales teams, managers, IT members, administrators & plus operation cost.
Customer Service CRM provides various levels of protection and security to safeguard sensitive member information, while also prioritizing outside compliance. Enabling secure connection, relay on secure development framework, antivirus/firewall software are just few examples.
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